Alibi Cloud VS Customer Success Stories Dream Salon & Spa

August 21st, 2020

Dream Salon & Spa, a new and thriving business, needed a surveillance system that would offer advanced analytics for detecting theft and intrusion activity, and securely store their video footage. Learn how Alibi Security’s cloud video surveillance solution provided them with a scalable, off-premise security system that uniquely met the security demands of their growing business.

The Client 

Dream Salon and Spa (DS&S) is a popular salon located in Miami, Florida, offering hair, nails, and spa treatments. Since their store’s opening, they’ve seen steady business, increased their service offerings, and started making plans to expand to a second location.  

The Challenge 

Like many small retail businesses, SD&S’s most significant security challenges involved managing fast growth among high turnover. They needed an advanced security solution that would meet these three challenges:

Out-of-pocket security costs. 

• Dream Salon had an on-premise security system installed at the time of their businesses’ opening. After one hard drive failure, costing their company hundreds of dollars in unanticipated out-of-pocket expenses and down-time, they needed a security system that would eliminate unexpected costs.  
• Credential management. Managing user permissions among high turnover was one of their most significant challenges. The owners needed a way to grant permissions to shift managers, and quickly disable permissions when an employee quit or was let go. 
• Increased safety concerns and liability risks. On several occasions, nearby businesses had been broken into, leaving DS&S's all-female staff feeling unsafe walking to their car after their shift was over. Additionally, there were other workplace safety hazards (such as slippery salon floors), putting them at risk for a slip-and-fall accident. 

The Solution 

After considering options from several providers, they chose Alibi Cloud VS because of its diverse selection of high-resolution cameras and cost-effective, scalable offerings. They had eight 2.0 Megapixel cloud cameras installed in all of their most critical, key areas. 

The Outcome 

Since the camera-to-cloud install, DS&S has the peace of mind of a fully secure business. Their cloud camera’s advanced starlight technology provides the salon with full coverage in low-light areas like their parking lot, so when employees leave work, they have the peace of mind of 24/7 day and high-resolution nighttime surveillance. The owners can grant or delete user permission at the click of the mouse, and they can easily add more cameras and storage as they transition to additional locations. If an accident like a slip-and-fall of theft occurs, they have the peace of mind of 24/7 off-premise video footage to protect their assets and secure their business.